Exchange & Refund Policy

  • We can exchnage a perfume which does not satisfy you.

  • It can take 5-7 working days to process your request.

  • We exchange within 07 days of purchase.

  • At least 95% of the Perfume should be there in the bottle.

Who can apply for the Return?
If you are unsatisfied with the product you purchased and would like to replace it, you are most welcome to send back your purchase to our perfume studio by contacting us via email at buyamraha@gmail.com or via WhatsApp within 07 days of the delivery date.

You can claim for the return or exchange policy if:

  • The product is damaged, stained, defected or incomplete.

  • The product/s must be unused, in the original packaging with labels and protective stickers attached.

  • The product received does not match the quantity of order.

  • Incase of returning the product we will issue a voucher for Our beloved customers to buy from us in the future and being fully satisfied with their purchase.

How to apply for Return?

  • To return the item you are likely to contact Us on email or via WhatsApp which is convenient to you.

  • Please note that you are responsible for the cost of returning the items to us.

  • Once our customer support approves the return you will be requested to send the parcel to Us.

How much time it will take to process the request of Return Or Exchange?

  • We aim to process all returns with 5-7 working days of receipt.

  • During busy periods please allow up to 14 working days for your return or exchange to be processed.